The problem we were having was getting started, finding out Bank Rules , reconciliations and so on. It was disheartening not to be able to see hands on how Xero worked. I looked at your website, spoke to Scott who made me feel that I could do this, and my level of training, is a person showing me what to do rather than Webinars which I personally find difficult in learning from. You Scott have given me the confidence to work with XERO and got me started. You enabled me to build on the foundation that you installed on your site visit and will always be grateful for. I am happy working with XERO now, and looking forward to placing our wages onto this system. Support has been excellent obviously the best thing for me personal is the contact with Scott in advice on certain issues. Once resolved this grows my confidence in using the system.